Electrical Mechanical Building Services Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This policy explains how we collect, use, and protect your personal data when you use our website or submit your details through forms, including Facebook lead forms.
2. Information We Collect
We may collect and process the following data:
Full name
Phone number
Email address
Postcode
Information relating to your property and enquiry
3. How We Use Your Information
We use your information to:
Contact you regarding your enquiry
Provide quotations and services
Arrange installations or call-outs
Improve our services
We will only use your data where we have a lawful basis to do so.
4. How We Collect Your Data
We collect your data when you:
Submit a form on our website
Submit a Facebook or social media lead form
Contact us directly via phone, email, or messaging
5. Sharing Your Information
We do not sell or rent your personal data.
We may share your data with trusted third parties where necessary to deliver our services, including:
Payment providers (such as Stripe)
Subcontractors or engineers
IT and CRM systems
All third parties are required to respect the security of your data.
6. Data Storage & Security
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse.
Your data is stored securely and only accessed where necessary.
7. Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
To exercise any of these rights, please contact us using the details below.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including legal and accounting requirements.
9. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
